Set up an iPad

iPad setup - Okta Final.mp4

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Step by step

Before you start, you'll need:

You'll need the following:

Your ITV email address
4x4 username
Your password
Your ITV iPad

If you don't have all of these - get in touch with us for help. You can also find out more about accessibility features on iPad.

Step 1 - Setting up your preferences

1.oSelect your language

A screenshot of a screen showing Select your Language

2. Select your country or region

A screenshot of a screen showing 'Select your Country or Region'

3. Read the Data & Privacy information and select 'Continue'

A screenshot of a screen showing 'Data & Privacy'

4. Apps & Data - you'll see a Data & Privacy screen pop up, select 'Continue' and then select 'Don't Transfer Apps & Data'

A screenshot showing an 'Apps and Data' screen with 4 options to select from

5. Read about Remote Management - and then click 'Next'

A screenshot of a screen showing 'Remote Management'

Step 2 - Login to your ITV Account

1. Login using your ITV email address

If you've already setup Okta use the password you set up (click forgot password, if you need to reset it)
If you haven't set up Okta use the temporary password that was sent to your personal email

2. Verify that it's you with a security method

I've already set up 2-step authentication through Okta, select a way to verify that it's you through Okta
If you haven't set it up 2-step authentication through Okta follow the instructions on screen to change your password and then set up Okta. Make sure you select the Okta Verify App as your 2-step authentication method

3. Wait whilst we configure your iPad

Step 3 - Add your security settings

1. Set up Touch ID or Face ID (if you have an iPad Pro) - Select 'Continue' when this pops up on the screen and follow the instructions - this will mean you can log in using your fingerprint

A screenshot of a screen showing how to set up Touch ID

2. Set up your passcode - enter a memorable 4-digit code when prompted to and then re-enter this

A screenshot of a screen showing 'Create passcode'

3. Keep your iPhone up to date - Read the information and click 'Continue'

A screenshot of a screen showing 'Keep your iPhone up to date'

4. Enable Location Services - select 'Enable location services'

A screenshot of a screen showing 'Location Services'

Step 4 - Personalise your iPad

1. Set up Screen Time reports, if you'd like to

A screenshot of a screen showing 'Screen Time'

2. Select how you would like your iPad to look

A screenshot of a screen showing Appearance

A screenshot of a screen showing 'Display Zoom'

Step 5 - Personalise your apps

Your ITV iPad comes with lots of useful apps, including:

Google Apps - Gmail, Drive and Meet
Okta Verify - to log in using 2-step verification
MyITV - The ITV Intranet
Tech Central - to order kit, accessories or get help

To download other apps head to Self Service - ITV's App Store! Here you can download other apps without needing to use an Apple ID

If you can't find the app you're looking for or have one you'd like us to add - let us know!

Step 6 - Login to MyITV

MyITV comes installed on your ITV iPad and is the place to go to find out company information, policies or more information about colleagues across ITV.

To link the app to your account:

1.oOpen the desktop version of MyITV from your ITV laptop, click your profile icon in the top right corner

2. Select 'Settings' and then 'Devices'

4. Click '+ Add Device' - a QR code will appear

5. Open myITV on your ITV phone or tablet and select 'I Already Work for ITV'

6. Then select 'Sign in with QR code'

7. Scan the QR code with your iPad camera

You'll now be logged in and ready to use myITV from your mobile.

Step 7 - Set up any accessories (keyboard, mouse and Apple Pencil)

You can now connect a Bluetooth keyboard and/or mouse to your iPad

1.0Turn on your Apple Magic Mouse, Magic Trackpad, or Keyboard and place it near your iPad

2. Open the 'Settings app' on your iPad

3. Tap 'Bluetooth'

4. Look under 'Other Devices' for the name of your accessory, then tap its name to pair it with your iPad

Note: If you're pairing a non-apple accessory, follow the pairing mode steps from its manufacturer

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The Apple Pencil allows you to make quick notes, mark up PDFs, edit photos, and use applications. To connect your Apple Pencil to your new iPad:

1st generation (this pencil is smooth and you can remove the cap from the bottom):

1.0Remove the cap and plug your Apple Pencil into the charging port on your iPad.

2. When you see the Pair button, tap it.

3. After you pair your Apple Pencil, it will stay paired until you restart your iPad, turn on Airplane Mode or pair it with another iPad.

2nd generation (this pencil has no removable cap):

1. Simply attach the pencil to the side of the iPad, it is magnetic so it will stick!

2. When you see the Pair button, tap it.

Handy Features

Shortcut to Notes: Tap the lock screen with the Apple Pencil to open Notes
Screenshot: Using the Apple Pencil, drag upwards from the bottom corner of the iPad screen. Editing the screenshot further with the Apple pen if needed.
Tap to switch tools (2nd Gen Pen): Tapping the inside of your Apple pencil switches your current tool.
Transcription: The iPad will convert writing from the Apple Pencil into text, this is handy if you don’t have a keyboard to connect.

Step 8 - Get tips on using your iPad

Find out how to set up basic gestures
Learn about using advanced gestures
Find out how to use multitasking to work with more than one app at the same time
Find out how to use widgets on your iPad

Need help? Phone us on 0800 023 2246 or email TechnologyServiceDesk@itv.com