Return your old Mac
You need to return your old device within ten days of receiving your new one. To return your old laptop, follow these steps:
Make sure you've backed up and synced your laptop
Pack the laptop and the charger into the box that your new laptop arrived inÂ
We'll then contact you to arrange a courier collection or for you to return it to your local TechZone
Your Mac will be securely erased once we get it back!
Need help? Contact device.refresh@itv.com or our technology service desk if it's urgent